1. Personal Information We Collect
You may visit our Website at any time and are not required to disclose your personal data. The data that we collect will only be for the purposes for which you have given your consent, except where required by law.

At your discretion, we may collect the following types of personal information through donations, enquiries, registrations, or requests:

• Contact Information: Name, address, email address, phone number.
• Donation Information: Payment method and details, donation amount, and donation history.
• Online Activities: Information about how you use our website, including your IP address, browser type, and referral source.
• Other Voluntary Information: Information you provide when subscribing to newsletters, signing up for events, or engaging with us on social media platforms.

2. How We Use Your Information
We use the personal information we collect for the following purposes:

• To process donations and provide tax receipts.
• To send you communications via mail and email related to PCSBV, our fundraising activities, programs, services, and events (only if you have consented to receive them).
• To respond to inquiries or feedback you provide and provide you with the services that you have requested or given consent.
• To improve the Website and your user experience.
• To fulfill legal and regulatory requirements.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With service providers who assist us in processing payments or running the Website (e.g., payment processors, web hosting).
• If required by law.

We ensure that all third-party service providers are compliant with applicable privacy laws and safeguard your personal information.

4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to recognize you when you return to our Website, enhance user experience, analyze usage patterns, and for marketing purposes. You may adjust your browser settings to refuse cookies, but this may affect some features of the Website.

5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no data transmission over the internet or electronic storage system is 100% secure. While we strive to protect your information, reviewing and updating our security measures and procedures, we cannot guarantee its absolute security.

6. Retention of Personal Information
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Statement and/or for the purposes that you have given your consent, unless a longer retention period is required or permitted by law.

7. Your Rights and Choices
At any time, you have the right to:

• Access and request a copy of the personal information we hold about you.
• Request corrections or updates to your personal information.
• Withdraw consent for the use of your personal information at any time, subject to legal restrictions.
• Request deletion of your personal information, where applicable.

Please contact us using the information below.

8. Changes to this Privacy Statement
We may update this Privacy Statement from time to time. When we do, we will post the revised version on our Website with an updated effective date. We encourage you to review this Privacy Statement periodically to stay informed about how we are protecting your information.

9. Contact Us
If you have any questions or concerns about this Privacy Statement or our privacy practices, please contact our Privacy Officer at:

Palliative Care Society of the Bow Valley
Email: info@pcsbv.ca

Phone: 403 707 7111
Mailing Address: PO Box 40113, Canmore Crossing, Canmore, AB T1W 3H9

The Palliative Care Society of the Bow Valley adhere to the Association of Fundraising Professional s Code of Ethical Principles and Standards and have adopted the Donor Bill of Rights.