Vision, Mission, Values & Objectives


A compassionate and collaborative community that ensures the availability of high quality palliative and end-of-life care.


We will enable individuals and their families to receive care close to where they call home, by coordinating and developing a full spectrum of palliative and end-of-life care in the Bow Valley.


In pursuing our goal of providing holistic care during a terminal, or life-limiting illness, for all our patients and their families, we will be guided by the following major values:

DIGNITY, including:

  • Welcoming all patients for whom residential palliative care is appropriate
  • Defining, respecting and supporting, as far as possible, the hopes, dreams, preferences and beliefs of all patients
  • Ascertaining and using the preferred name, or title, of each patient
  • Encouraging, as far as possible, flexibility and patient choice in dress, diet and daily activities
  • Involving patients (and/or their families) in all decisions relating to the implementation, adjustment, or discontinuation of any treatments

COMFORT, including:

  • The provision of a peaceful, cheerful, home-like environment
  • Actively seeking and managing all distressing symptoms
  • Providing appropriate physical, mental, emotional, social and spiritual support, in accordance with the needs and wishes of patients and their families
  • Encouraging all patients to live as fully as possible up to the end of life
  • Assisting patients and families, as far as possible, to realize their end of life goals and wishes

QUALITY, including:

  • Practical excellence in the provision of all necessary care and treatments
  • Full and open communication with patients and families at all times
  • Supportive care of families at, and after, the end of a patient’s life
  • Maintaining collaborative, cohesive and supportive team relationships between all disciplines and volunteers, both within and outside the palliative care centre


The following objectives have been adopted by the Palliative Care Society of the Bow Valley:

  1. To promote health by establishing an accredited palliative care unit in the Bow Valley. This will provide appropriate care accommodation, therapy and support, at no cost, to residents of the region.
  2. To provide training for client support-volunteers who work alongside staff, patients, and palliative care units in the community.
  3. To undertake activities ancillary and incidental to the attainment of the above charitable purposes.